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This policy explains exactly what account and transaction data 777gq holds about you, how we use it, and the steps available to you if you want to review or correct that record. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — name, contact information, and the credentials used to access your account. We also hold transaction records linked to your wallet activity, including payments processed through Nagad, Rocket, and Bank Transfer. This data is kept to operate your account, process transactions and respond to support requests you raise with us. We do not sell your personal data to third parties. We may share limited data with payment processors strictly to complete a transaction you have initiated — for example, when a Nagad or Rocket transfer is under review. We retain your account record for as long as your account remains active and for the period required under applicable financial and regulatory obligations. If you close your account, we continue to hold records only to the extent we are required to under those obligations. All data handling described here applies subject to your local law and the eligible regions where this platform operates. Where local law grants you additional rights over your personal data, those rights are not reduced by this policy.
Payment records from Nagad transfers are retained to reconcile your account wallet and respond to any transaction question you raise through our support route.
Rocket payment data is shared with the processor only to complete or verify a transfer you have initiated. We do not use it for any unrelated purpose.
Bank transfer details are logged against your account wallet. You can review the transaction history from inside your signed-in account at any time.
This policy applies to data 777gq holds directly. It does not extend to third-party services you reach through links on the platform, or to payment processors who operate under their own separate data terms. Understanding scope helps you know where to direct a data question — to us, or to the relevant third party.
Registration data, login credentials and account preferences held by 777gq fall inside this policy. Any question about this data should come to us directly through the contact route published on this page.
Transaction records for Nagad, Rocket and Bank Transfer payments are in scope. The payment processors handling those rails operate under their own terms and you should check those separately for processor-side data handling.
Data generated by your browsing activity on this platform — session cookies, device type, pages visited — is collected by us and covered here. You can manage cookie preferences through your browser settings.
Links to external sites, game studio interfaces or any service outside the 777gq platform are not governed by this policy. Once you leave our platform, the third party's own privacy terms apply.
Your account holds the data you submitted at registration and any updates you have made since. To review what we hold, sign in and open the account details section — the information there reflects your current record. If you spot an error in your name, contact details or linked wallet information, you can edit most fields directly from that screen. For fields that cannot be changed from your account page — such as identity verification records — you need to raise a request through our support route and we will process the correction from our side. If you want to ask a question about how your data is used, or request that we delete a record that is no longer required, the same support route applies. We aim to acknowledge data questions promptly, though response time depends on the complexity of your request. Availability of specific rights may vary subject to your local law and the eligible regions where this platform operates.
Sign in and open your account details page to see the data we currently hold. Transaction history is listed separately inside your wallet section.
Edit contact and wallet information directly from your account page. For identity records that cannot be self-edited, raise a correction request via support.
Use the published support contact route to ask how a specific piece of your data is used, or to request a record deletion where that right applies under local law.
Contact support to initiate account closure. We will confirm what data we are required to retain post-closure and for how long, based on applicable obligations.
If this policy raises a question you cannot resolve from your account page, the routes below connect you to our team. Use the channel that suits your situation — we respond through the same channel you contact us on.
Open the chat widget from any page while signed in to raise a data or account question directly with our support team.
Send a written data request or correction query to the support email address listed in your signed-in account help section.
The help section inside your account covers common data and wallet questions and shows the current published contact routes available to you.
We apply account-level controls to limit who inside our operations can access your personal record. Cookies used on this platform are limited to session management and basic browsing behaviour — we do not use tracking cookies that follow you across unrelated sites. Your account password is stored in hashed form; we do not hold it in plain text and our team cannot retrieve it for you if lost, only reset it through the account recovery flow. Data retention periods are set by the obligations that apply to financial account records and are not extended beyond what those obligations require. If you believe your account data has been accessed without your knowledge, contact support immediately using the live chat or email route listed above.
Session cookies keep you logged in during your visit. You can clear or block cookies through your browser settings; doing so may affect how account pages load.
Your password is hashed at storage. If you forget it, use the account recovery flow shown on the login page — support cannot retrieve a password directly.
We keep your account and transaction records for the period required under applicable financial obligations. Records no longer required under those rules are removed.
For any data concern — a suspected breach, an access question, or a deletion request — use the live chat or published email route available inside your signed-in account.
These are the data and privacy questions we hear most from account holders in Bangladesh. If your question is not here, the support routes listed above are the right next step.
We collect the details you enter at registration — name, contact information and login credentials. Once active, your account also holds transaction records from wallet activity such as Nagad, Rocket or Bank Transfer payments, and session data from your browsing on the platform.
We share data only where it is necessary to complete a transaction you have initiated — for example, passing payment details to Nagad or Rocket to process a transfer. We do not sell your data. Third-party payment processors operate under their own separate data terms.
Sign in and open your account details page. Your registered information is shown there, and your wallet section lists transaction history. For records not visible from your account page, raise a request through the live chat or email support route.
Yes. Contact support through the live chat or email route to request deletion of data that is no longer required. We will confirm what we can delete immediately and what we are required to retain under applicable financial obligations, subject to your local law and eligible regions.
After closure, we retain records only for the period required under applicable financial and regulatory obligations. We do not extend retention beyond those requirements. Support can tell you the expected retention period that applies to your account record.
Most contact and wallet details can be edited directly from your account settings page while signed in. For identity verification records that cannot be self-edited, raise a correction request with our support team and we will process the update from our side.